Reliable Dependable Respectful.
Regulated by Jersey Care Commission
Fast response & immediate start
Locally managed service
Find out how tutela can help you with social care provision in Jersey
To begin your care journey...
Call us today for a free, no obligation visit from one of our care specialists to discuss and assess your care needs – we can carry out this visit whether you are currently in your own home, in hospital or in a residential care home. Care calls can range from 30 minutes to multiple hour durations, and we tailor each package to meet individual needs
Home care services
With our home care services, we aim to provide a versatile & discrete service in order to cause minimum disruption to your home life. Rather than change what you or your loved one are used to, we tailor our services to sensitively fit around your needs, your routines and your aspirations.
From our many years of experience and customer feedback, we firmly believe that if you want to stay at home to receive care, you can. Our range of care at home services provide a viable alternative to moving into a residential care home.
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We are open to continuous learning – and working in partnership our clients and with allied professionals to ensure we provide the best possible care.
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We offer the following services:
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Personal care needs
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Nutritional and diet support
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Medication support
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Physical (including sensory)
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Practical and socialisation skills
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We are experienced in meeting a range of complex needs:
Who are Tutela?
Market leaders in truly person-centred care & support.
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Regulated by Jersey Care Commission, we are registered with the government of Jersey (approved preferred provider scheme) to provide home care services, and to access funding via the Long-Term Care Benefit scheme (LTCB) and by private funding arrangements.
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Tutela is registered, locally owned & locally run on the beautiful island of Jersey
We are honest, efficient, transparent and forward-thinking. We provide flexible needs-led services based on a person-centred planning approach.
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What do our customers say?
M - July 2021
Brilliant and hard-working support staff, they are very friendly & approachable, we work as a team. They have helped me regain my independence and confidence
B - July 2021
I like my staff team - they take me out, I wouldn't be able to go otherwise. They make me happy and its great they are helping me learn to cook.
Mrs B - July 2021
Tutela have fantastic organization and communication skills, and have always tried their best to help & support my son when needed.
View more testimonials by clicking here.
Our values
We always encourage our client’s independence.
Our care staff take an enabling approach & would never just ‘take over.’
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Our ethos is one of self-management, putting our clients centrally to what we do – our staff teams are empowered to work together to share responsibilities in order to deliver continued excellence in care.
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Each team member is accountable for making a positive contribution.
Our care & support staff are well trained to focus on promoting a person’s wellbeing and optimising their independence
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Our commitment to you
We will provide a confidential, well managed service to your door. We will respect your privacy, and the information you share with us.
We respect your dignity, self-determination and right to choose how you live your life.
We will respect your home, and all that’s in it, this includes pets, your belongings and your relationships with family members & friends.
The care, courtesy and compassion we provide will always be our driving force and is central to our core values and to who Tutela are.
Care navigation
We deliver personalised care and support by focusing on what matters to the individual and their family.
Our wellbeing teams can connect our clients with the fullest range of community services and supports they need.
Jersey can sometimes appear to have a confusing landscape of care with a fragmented jumble of resources – so we see the importance in acting as a key point of contact to help navigate – to get the best results for our clients.
We work in collaboration with GPs, and other care services to help integrate a seamless care experience. As care navigation and social prescribing grows in Jersey – we will play our part in developing this further.
Initial assessment and plan
A trained member of our team will visit you to consult with you and carry out an assessment of your requirements, and discuss your wishes, aspirations & goals.
There is no charge or obligation for this assessment.
On completion, a personalised care & support plan will be agreed with you. This plan can be added to over time, in keeping with your needs and wishes.
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Our individualised care plans will aim to support you in the following ways:
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Encourage and support you to live independently
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To have as much control over your own life as possible
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To participate in society as you would wish
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To have access to hobbies, interests and family life
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Ensure you have the best possible quality of life
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To respect your dignity and self-determination
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To help identify and meet your goals
Paying for care
We are signed up to the long-term care benefit (LTCB) scheme which is organised by adult social services and social security (Customer and Local Services)
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To see the government of Jersey website for information about the Long Term Care Scheme please Click here.
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We also have set charge rate for people supported under private care arrangements based on a standard rate of £29 per hour for 2022.
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This rate applies to daytime care, night-time care, and weekends. (Bank holiday rates are x 2)
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A sleep-in service is available for clients who require this level of care, at £75 per night.
A full breakdown of costs will be provided as part of our initial assessment, you can rest assured there are and will be no hidden costs.